Returns & Exchanges
At Theater, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection isn't the perfect fit, we are here to ensure your exchange or refund is handled with the same care as our designs.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Quality Check and Refund
Once our studio receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
